In the folders in the left column of the window, you should see your device under ‘This PC’ or under ‘Devices and Drivers.’Ĭheck your Samsung Phone for Hardware Problems.To see if your phone is connected to your PC, right click on the ‘Windows icon’ on the bottom left corner of your computer screen and select ‘File Explorer’.If no information box comes up when you plug your phone into your PC, it may still be connected. Is Your Samsung Phone Connected To The PC? This is not the case and the cable may not be the correct type. Don’t assume that the cable successfully charging your phone means it is the correct type to sync and transmit data to your computer.
Newer computers may need a USB 3.1 speed data cable to connect correctly. Steps to check that it is not the cable causing the problem include Samsung recommends that you always use the official cable that came with your phone. If your Samsung phone won’t connect to PC, the first step is to check the USB cable that you are using to connect it to your computer.
